Charging, start to finish, in five steps.
Every HondoGO station follows the same routine. Once you've done it once, a stop takes about as long as a coffee.
- 01
Park and check the stall
Pull in so your charge port is within reach of the cable. Each stall number is printed on the unit.
- 02
Plug in
Lift the cable with both hands and push the connector firmly into your port until it latches.
- 03
Start the session
Tap to start in the HondoGO app, or use a contactless card on the reader. Compatible cars start automatically.
- 04
Watch the screen
The display shows live kW, energy delivered and estimated time to 80%. The app sends the same updates.
- 05
Unplug and go
Stop the session on screen or in the app, return the cable to its holster and free the stall for the next driver.
If something goes wrong
Support is staffed 24/7 at 855-699-9191. The stall number on the unit helps us diagnose in seconds.
- The session won't start
- Unplug, wait ten seconds and reseat the connector. If it still fails, move to a neighbouring stall and call support.
- Charging is slower than expected
- Cold packs and high states of charge both reduce speed. Preconditioning your battery before arrival helps a lot.
- The cable won't release
- Unlock your car and stop the session first. Most vehicles latch the connector while the doors are locked.
Ready to plug into HondoGO?
Whether you drive electric or own the parking lot, our team can help you get charging.