Privacy and Data Policy

We collect information from you in the following ways:

A. Personal Information

When you use our Services, we may collect personal information, including but not limited to:

• Contact information (name, email address, phone number, billing address)
• Account information (user ID, password, account preferences)
• Payment information (credit card details, payment history)
• Usage information (charging session details, location data, device information, app usage, and technical data)

B. Automatically Collected Information

We automatically collect information about your use of our Services, including:

• Device data: information about the device you use to access our Services (e.g., type of device, operating system, IP address, mobile device ID)
• Usage data: information on how you interact with our Services, including pages viewed, search queries, and session times
• Location data: when you use the HondoGO app or our services, we may collect location information to provide our charging station location services

We use administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

For location-based services, you may also opt-out by disabling location services in your mobile device settings or through your account preferences in the App.

Please note that while you can opt-out of marketing communications, we may still send you important updates related to your account or essential service notifications that are necessary for providing our Services.

We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies allow us to remember your preferences, analyze usage, and improve the functionality of our Services. You can control cookie settings through your browser.

Our Services may contain links to third-party websites or services that are not operated by HondoGO. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

If you are accessing our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

We may update this Privacy and Data Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any changes.

If you have any questions or concerns about this Privacy and Data Policy or our data practices, please contact us at: